Terms of service, without the fog

What you pay for is an IPTV line: a personal login that brings our international channels, movies and series into a player app on your device. Apps like TiviMate, IBO Player or IPTV Smarters Pro belong to the developers who build and license them; we neither own nor sell that software, and any fee an app asks is a matter between you and its maker.

Hardware is not part of any order. Your TV, streaming stick, box or phone stays yours to choose, and your internet connection remains your own responsibility.

Plans are sold for private viewing in your home. The screen count is the number of devices that may play at the same moment; you can install the login on more devices than that, as long as only the allowed number stream together. A stream beyond that count simply won't start.

Please don't resell, publish or hand the login to people outside your household. If we see a line playing in many places at once, we may pause it and contact you to sort it out. Anyone who wants to sell lines can look at our reseller program instead.

Our channel counts (40,000, 60,000 and 80,000+) and catalog sizes describe the plan as it stands today. Channel lineups across many countries change over time, so we don't promise that a given channel, game or event will be in the list on a given night.

Only adults (18+) may open the adult catalog, and its size follows the tier you bought: 3,000 channels and movies with One TV HD, twice that with One TV 4K, 9,000 with Whole Home Lifetime. Its PIN travels in your login email. You may swap or reset that code whenever you like, and keeping it from children is the account holder's job. Parental control is included on every plan.

Every price is in US dollars. What you pay is the figure shown on the plans page at the moment you check out, and the payment page sets out the four ways to pay with each transfer amount to the cent.

There is no auto-renewal. A WhatsApp message reaches you ahead of a yearly plan's end date, and continuing is your call. Refund requests are accepted up to 60 days after purchase, exactly as the refund page describes; we add no further conditions.

• Sending the login to your inbox promptly once a card or wallet charge clears; most orders are out within half an hour.
• Answering on WhatsApp 7 days a week, and by email.
• Keeping the streams on load-balanced hardware: a dedicated server based in Europe, with host details available if you ask.
• Telling you before a yearly plan runs out.

Streaming over the internet depends on your connection, your device and the app you choose, so we can't promise that a picture will never pause. When something goes wrong, we work on it with you until it plays properly or the refund window lets you walk away.