Every plan we sell comes with an IPTV refund you can request at any point in the first 60 days after purchase. Send one message on WhatsApp or one email, and we take it from there. It covers the $39 One TV HD as much as the $299 Whole Home Lifetime, and it works the same whether you paid by card, phone wallet or bank transfer.
The rule
How our IPTV refund works, in one paragraph
The clock starts on the day you pay and runs for 60 days. Inside that window you can ask for your money back on any of the seven plans and screen options, for any reason you care to give or none at all. That is the whole policy. We don't add a usage cap, a minimum viewing period or a list of exceptions in small print.
What to put in your message
These four details let us find the order in one go, so the request moves on the same day we read it.
0/4 checked
After you ask
What happens next
We confirm we have it
A reply on WhatsApp or by email tells you the request is logged and which order it matches.
We send the money back
The amount goes back by the route it came in: to the card or wallet you used, or to the account a transfer came from.
Access ends
When the money is sent back we switch the login off, so every TV, phone or stick that had it goes dark at once.
Your bank posts it
How quickly it shows on your statement is up to your bank or card issuer, not us. Card refunds often appear within a few business days.
Data
The 60-day refund window
By payment method
Where a 60-day refund lands
The amount you get back is the amount you paid, so a transfer customer who kept the 10% receives the reduced figure, for example $62.10 on One TV 4K.
| You paid with | Refund goes to | What we may ask |
|---|---|---|
| Major credit or debit card | The same card | Nothing beyond the order details |
| Apple Pay | The card behind your Apple wallet | Nothing beyond the order details |
| Google Pay | The card behind your Google wallet | Nothing beyond the order details |
| Bank transfer | The account the transfer came from | A quick check of the account details |
Diagram
Try this first, then ask
IPTV refund questions, answered
Does the lifetime plan get the same 60 days?
Yes. A one-time payment gets exactly the window a yearly plan gets, so the $129, $249 and $299 options can all be refunded up to day 60.
Do I have to explain why?
No. A reason helps us improve, so we welcome one, but the refund doesn't depend on it.
Is there anything to send back?
Nothing. We sell the login only, never hardware, so your streaming stick, box or TV stays exactly as it is.
Where do I ask?
Pick whichever is handier: a chat with the support number, or a note to the support inbox. Our contact page has both, and the date your message lands is the date that counts for the 60 days.
Another question? Our team answers on WhatsApp, 7 days a week. Message us on WhatsApp
Related
Paying with confidence
The refund window is the reason we don't sell short sample passes: you get the real plan, on your own screens, during your own league nights, with 60 days to decide. The payment options page lists what each plan costs by card and by transfer, and Wikipedia has a plain overview of internet protocol television if you want the technology behind the login.
Last exit before the plans
Questions about a refund or a plan?
Send a line on WhatsApp; someone from support reads it, Saturdays and Sundays included.