This privacy policy explains the small amount of personal information IPTV Services Provider handles, why each piece is needed, and how you can see, correct or erase it. We run on very little: an email address to deliver your login and the WhatsApp number you choose to write from. No account to create on this site, no card numbers in our hands, and nothing sold to anyone.
Inventory
What we hold, and the reason for each
Here is everything, in one table. If it isn't in this list, we don't collect it.
| Information | Why we need it | Where it comes from |
|---|---|---|
| Email address | Delivery of the login email, plus replies when you write to the support inbox | You give it when you order |
| WhatsApp number and chat history | To take your order, help with setup and remind you before a plan ends | You message us from that number |
| Payment confirmation | To match a payment to a plan and handle a refund | The payment provider or your bank transfer |
| MAC address of a MAG box | To link a MAG portal to your box | Only if you send it for a MAG setup |
| Device and app you mention | To give the right setup steps | Whatever you tell us in a support chat |
| Standard web server logs | Security and fixing site errors | Your browser, when you visit a page |
Diagram
Where your details go
Limits
What we never do with it
We don't sell personal information, rent it out, or share it with advertisers for targeted ads. We don't build profiles of what you watch to market to you.
When you pay by card or phone wallet, the checkout company processes the charge and its own privacy rules apply to that step. Nobody on our team handles card digits or wallet logins. A bank transfer shows us what it would show any recipient: the sender's name and the amount.
Your rights under this privacy policy
Several US states, California first among them, give residents specific privacy rights. We extend the same requests to every customer in all fifty states.
Know and access
Request the details we keep on you and get a full copy.
Correct
Have a wrong email or number fixed, including a typo made at checkout.
Delete
Have your details erased once there is no open order or refund to finish.
Opt out
Since we don't sell or share data for ads, there is nothing to opt out of, but you may still ask us to confirm it.
Equal service
Making a request never changes your price, your plan or the help you get.
California residents
The California Consumer Privacy Act lets you, or an agent you authorize, file each request above.
How to make a request
Write to us
Send a message on WhatsApp or an email to [email protected], saying which request you're making.
Prove it is your order
Send the request from the inbox or WhatsApp number you bought with; that is how we confirm the records belong to you before showing or deleting anything.
Get an answer
We confirm the request, then send the copy, the correction or the deletion notice back by the same route.
Ask again whenever
There is no limit on questions. If something in our reply looks wrong, say so and we'll go through it with you.
Storage
Where it lives and how long
Our records are kept on a dedicated server in Europe (ask and we'll name the host). Chat history is held inside WhatsApp, protected by that app's end-to-end encryption and governed by its terms.
Your details stay on file while the plan is running, then only as long as an open refund or a bookkeeping record calls for them. Once that need ends, or earlier at your request, we erase them. Only the small team handling orders and support can open these records.
Short answers on privacy
Do I need an account on this website?
No. You don't sign up or log in here. Orders run through WhatsApp, and the login for your player app comes by email.
Can children use the service?
Plans are sold to adults, and we don't knowingly collect information from children under 13. The adult section is locked by a PIN, and parental control is part of every plan.
Is this legal advice about my rights?
No. This page describes how we handle data. For advice on the privacy law in your state, speak to a qualified professional.
Who do I contact about company details?
The same two routes as everything else: WhatsApp or email, both shown on our contact page. We share company details on request.
Another question? Our team answers on WhatsApp, 7 days a week. Message us on WhatsApp
Changes
When this page changes
If we start collecting something new or use data in a new way, this page is updated first. Before you order, you can also read our terms of service and the plan list with prices, both written in the same plain style.
Last exit before the plans
A privacy question before you order?
Write to us on WhatsApp; a member of support reads every privacy question personally.